NEWSLETTER
Skip to product information
In stock
Zysole Black Neon
£80.00
Taxes included.
Shipping calculated at checkout.
Details
Stand out with the Zysole Black Neon sneaker. A matte black base is energized with neon green accents on the logo and trims, giving it a bold streetwear edge. Lightweight and durable, this sneaker turns heads on and off the pavement.
Return & Refund
Returns & Refunds Policy
At Zysole, your satisfaction is important to us. We strive to provide high-quality products and a smooth shopping experience. Please read our return and refund policy carefully to understand your rights and obligations.
Return Window
- Customers have 14 calendar days from the date of delivery to request a return.
- After 14 days, we are unable to accept returns under any circumstances.
Conditions for Returns
To qualify for a return:
- The item must be unused, unworn, and in its original condition.
- The product must include all original packaging, tags, labels, and accessories.
- The customer must provide proof of purchase (order confirmation or receipt).
⚠️ Please Note:
- Change of mind returns are not accepted. We do not accept returns if you simply no longer want the item.
- Returns will only be accepted if the product is defective, damaged upon arrival, or incorrect.
Non-Returnable Items
Certain items cannot be returned under any circumstances:
- Gift cards or digital products
- Personalized or custom-made products
- Clearance or final sale items
Return Process
- Contact Us: Notify us within 14 days of receiving your order by emailing Info@zysole.com or calling +44 7832 718829.
- Approval: Our team will review your request. If approved, we will provide you with detailed return instructions.
- Return Shipping:
Customers are responsible for shipping costs unless the product is defective, damaged, or incorrect.
We recommend using a trackable shipping service to ensure safe delivery. - Inspection: Once we receive the returned item, we will inspect it to confirm eligibility.
- Refund or Replacement: If approved, your refund or replacement will be processed.
Refunds
- Refunds will be issued to the original payment method only.
- Once your return is approved, we will process your refund within 7 business days.
- Depending on your bank or payment provider, it may take an additional 3–7 business days for the funds to reflect in your account.
- Shipping costs (if applicable) are non-refundable unless the return is due to our error.
Damaged, Defective, or Incorrect Items
If you receive a product that is defective, damaged, or not what you ordered, please contact us immediately with photos and your order number.
Zysole will cover the return shipping costs in such cases.
A replacement or full refund will be offered once the return is verified.
Exchanges
- Exchanges are only available for defective, damaged, or incorrect items.
- We do not accept exchanges for change of mind or sizing preferences.
Late or Missing Refunds
If you have not received your refund after the stated period:
- Check your bank account or payment provider again.
- Contact your credit card company or bank, as processing times may vary.
- If you still have not received your refund, contact us at Info@zysole.com or +44 7832 718829.
Cancellations
- Orders can only be cancelled within 24 hours of purchase.
- After processing and shipment, cancellations are not possible.
Contact Us
For any questions about returns or refunds, please reach out to us:
- Email: Info@zysole.com
- Phone: +44 7832 718829
- Business Address: Office 7235, 321-323 High Road, Chadwell Heath, Essex, United Kingdom, RM6 6AX
Shipping Policy
Shipping Policy
Welcome to Zysole! We’re committed to providing our customers with a seamless and reliable shipping experience. Please read our shipping policy carefully to understand how we handle orders, processing, and deliveries.
General Information
At Zysole, we aim to deliver your orders quickly, efficiently, and at no extra cost to you. We are pleased to offer free shipping across the United Kingdom and worldwide, so you can shop with confidence wherever you are.
If you have any questions regarding shipping, feel free to contact us at:
- Email: Info@zysole.com
- Phone: +44 7832 718829
- Business Address: Office 7235, 321-323 High Road, Chadwell Heath, Essex, United Kingdom, RM6 6AX
Processing Time
- All orders are subject to a processing time of 1 to 2 business days before they are shipped.
- Processing includes order verification, quality checks, packaging, and preparing your items for dispatch.
- Orders placed on weekends or public holidays will be processed on the following business day.
Shipping Timeframes
- United Kingdom: Estimated delivery within 6 to 8 business days after processing.
- International (Worldwide): Estimated delivery within 6 to 8 business days after processing.
Please note that these are estimated delivery times, and actual times may vary depending on your location, customs clearance (for international shipments), and courier service conditions.
Shipping Cost
We are proud to offer FREE SHIPPING on all orders across the UK and worldwide.
No hidden charges or additional fees will be applied at checkout.
Tracking Your Order
Once your order has been shipped, you will receive a confirmation email containing your tracking number and courier details.
You can use this information to track your order in real-time until it reaches your doorstep.
Customs, Duties & Taxes (International Orders)
All international orders are shipped free of charge; however, depending on your country, customs duties, import taxes, or handling fees may apply.
Zysole is not responsible for any such charges that may be imposed by local authorities. Customers are responsible for ensuring compliance with their country’s import regulations.
Delivery Issues & Delays
While we strive to deliver within the promised timeframe, external factors such as courier delays, customs processing, or unforeseen weather conditions may occasionally affect delivery schedules.
If your order is significantly delayed, please contact our support team, and we will assist you promptly.
Wrong Address Disclaimer
Customers are responsible for providing the correct shipping address during checkout.
If an incorrect address is provided and the package is returned to us, we will notify you. Reshipping may require additional time.
Lost or Damaged Packages
If your order is lost in transit or arrives damaged, please contact us immediately at Info@zysole.com or call us at +44 7832 718829.
We will work directly with the courier to resolve the issue and, if necessary, arrange a replacement or refund.
Order Cancellations
Orders may only be cancelled within 24 hours of purchase. Once the order has been processed and shipped, cancellation is no longer possible.
Contact Us
If you have any further questions regarding shipping or delivery, please don’t hesitate to get in touch:
- Email: Info@zysole.com
- Phone: +44 7832 718829
- Address: Office 7235, 321-323 High Road, Chadwell Heath, Essex, United Kingdom, RM6 6AX