Payment Policy
Payment Policy
This Payment Policy explains the accepted payment methods, billing terms, and payment processing procedures for purchases made on Zysole. By placing an order on our website, you agree to the terms outlined below.
1) Accepted Payment Gateway
Zysole uses Shopify Payments as its primary and secure payment gateway. All transactions are processed directly through Shopify’s encrypted payment system to ensure your personal and financial information remains protected.
We do not store or have direct access to your full payment card details.
2) Accepted Payment Methods
Through Shopify Payments, we accept the following payment methods (availability may vary by country and device):
- Visa
- Mastercard
- American Express
- Discover (where supported)
- Apple Pay
- Google Pay
- Other local payment methods supported by Shopify Payments
All available payment options will be displayed clearly at checkout.
3) Payment Currency
All payments are processed in the currency shown at checkout. If your bank or card provider uses a different currency, conversion fees or exchange rates may apply according to your provider’s terms.
4) Payment Authorization
By submitting your payment information, you authorize Zysole to charge the total order amount (including applicable taxes, shipping fees, and discounts) to your selected payment method.
Orders will not be processed or shipped until payment authorization is successfully completed.
5) Payment Confirmation
Once your payment is successfully processed, you will receive an order confirmation email containing your order details.
If you do not receive a confirmation email, please check your spam folder or contact our support team.
6) Failed or Declined Payments
Payments may be declined or fail for various reasons, including insufficient funds, incorrect billing information, bank restrictions, or security checks.
- If your payment is declined, your order will not be placed
- Please try an alternative payment method or contact your bank
- Zysole is not responsible for bank or card issuer declines
7) Taxes & Additional Charges
Applicable taxes are calculated and displayed at checkout in accordance with local laws and regulations.
Zysole is not responsible for additional charges imposed by your bank or payment provider, including international transaction fees or currency conversion fees.
8) Fraud Prevention & Security
To protect our customers and business, all payments are subject to security checks and fraud prevention measures implemented by Shopify Payments.
- Orders may be flagged or canceled for suspected fraudulent activity
- Additional verification may be requested before order approval
- We reserve the right to refuse any transaction for security reasons
9) Refunds & Payment Reversals
Approved refunds are processed back to the original payment method used at checkout, in accordance with our Return & Refund Policy.
- Refund processing time: up to 7 business days after approval
- Bank processing times may vary and are outside our control
10) Chargebacks & Disputes
If you have any issues with your order or payment, we encourage you to contact us directly before filing a chargeback with your bank or card issuer.
Unauthorized chargebacks may result in account restrictions and additional investigation in cooperation with Shopify Payments and financial institutions.
11) Payment Policy Updates
Zysole reserves the right to update or modify this Payment Policy at any time. Any changes will be effective immediately upon posting on this page.
12) Contact Information
If you have any questions regarding payments or billing, please contact us:
Business Name: Zysole
Email: info@zysole.com
Phone: +1 614 660-0293
Address: 1528 Eagle Street, Santa Maria, CA 93454, United States