Shipping Policy
Shipping Policy – Zysole
At Zysole, we are committed to providing a smooth, reliable, and transparent shipping experience for all our customers across the United Kingdom. This Shipping Policy outlines how we process, ship, and deliver your orders.
1. Shipping Coverage
We currently offer shipping across all locations within the United Kingdom.
Shipping Cost: We are pleased to offer Free Shipping on all orders with no minimum purchase required.
2. Order Processing Time
All orders are processed within 1 to 3 business days (Monday to Friday, excluding public holidays).
Orders placed after the daily cut-off time will be processed on the next business day.
Order Cut-Off Time: 9:00 PM (GMT+1) London, United Kingdom
3. Delivery Time
Once your order has been processed and dispatched, delivery typically takes 7 to 10 business days.
Please note that delivery times may vary slightly depending on your location and external factors such as courier delays or peak seasons.
4. Shipping Process
After your order is shipped, you will receive a confirmation email with shipping details. We work with reliable logistics partners to ensure your order arrives safely and on time.
5. Delays and Exceptions
While we strive to meet all delivery timelines, delays may occur due to factors beyond our control, including but not limited to weather conditions, courier issues, or high demand periods.
We appreciate your patience and understanding in such situations.
6. Incorrect Address
Please ensure that your shipping details are accurate at the time of checkout. Zysole is not responsible for delays or lost shipments caused by incorrect or incomplete addresses.
7. Contact Information
If you have any questions regarding your order or shipping, please contact us:
Business Name: Zysole
Phone: +44 7465999380
Email: info@zysole.com
Address: 103 Robert Lewis House, Mallards Road, Barking, London, IG11 0US, United Kingdom
Our support team is available to assist you and will respond as quickly as possible.