Privacy Policy

Privacy Policy

This Privacy Policy describes how Zysole (“we,” “us,” or “our”) collects, uses, discloses, and protects your personal information when you visit or make a purchase from our website. By using our services, you agree to the practices described in this policy.

1) Introduction

Zysole is committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy applies to all visitors, customers, and users of our website and services.

2) Information We Collect

We collect different types of information to provide and improve our services, including:

  • Personal Information: Name, billing address, shipping address, email address, phone number
  • Order Information: Products purchased, order history, transaction details
  • Payment Information: Payment method details (processed securely via Shopify Payments; we do not store full card numbers)
  • Technical Information: IP address, browser type, device information, and operating system
  • Usage Data: Pages viewed, time spent on the site, and interactions with our website

3) How We Collect Information

We collect information through various methods, including:

  • When you place an order or create an account
  • When you contact us via email or phone
  • When you subscribe to our newsletters or promotions
  • Automatically through cookies and similar tracking technologies

4) How We Use Your Information

We use your information for purposes including but not limited to:

  • Processing and fulfilling your orders
  • Communicating with you about your order, account, or inquiries
  • Providing customer support
  • Improving our website, products, and services
  • Sending promotional emails (you may opt out at any time)
  • Preventing fraud and ensuring website security

5) Cookies & Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience and analyze website traffic. Cookies help us remember your preferences and understand how visitors use our site.

You can control or disable cookies through your browser settings; however, some features of the website may not function properly if cookies are disabled.

6) Sharing Your Information

We do not sell, rent, or trade your personal information. We may share your information only in the following circumstances:

  • With service providers (such as Shopify Payments, shipping partners, and IT providers) to operate our business
  • When required by law, regulation, or legal process
  • To protect our rights, property, or safety, and that of our customers
  • In connection with a business transfer, merger, or sale of assets

7) Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, loss, misuse, or alteration.

While we strive to protect your data, no method of transmission over the internet or electronic storage is 100% secure. Therefore, we cannot guarantee absolute security.

8) Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.

9) Your Rights & Choices

Depending on your location, you may have certain rights regarding your personal information, including:

  • The right to access your personal data
  • The right to request correction or deletion of your data
  • The right to object to or restrict certain data processing
  • The right to withdraw consent for marketing communications

To exercise your rights, please contact us using the details provided below.

10) Children’s Privacy

Zysole does not knowingly collect personal information from children under the age of 13. If we become aware that such information has been collected, we will take steps to delete it promptly.

11) Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review their privacy policies separately.

12) Changes to This Privacy Policy

Zysole reserves the right to update or modify this Privacy Policy at any time. Changes will be effective immediately upon posting on this page with an updated effective date.

13) Contact Information

If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact us:

Business Name: Zysole

Email: info@zysole.com

Phone: +1 614 660-0293

Address: 1528 Eagle Street, Santa Maria, CA 93454, United States