Privacy Policy

Privacy Policy – Zysole

Zysole ("we", "our", or "us") is committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, and protect your information when you visit or make a purchase from our website.

1. Information We Collect

When you visit our website or place an order, we may collect the following types of information:

  • Personal Information: Name, email address, phone number, billing and shipping address
  • Payment Information: Payment details are securely processed through our payment providers (we do not store full payment details)
  • Order Information: Products purchased, order value, and transaction details
  • Technical Data: IP address, browser type, device information, and website usage data

2. How We Use Your Information

We use your information for the following purposes:

  • To process and fulfill your orders
  • To communicate with you about your order or inquiries
  • To improve our website, products, and services
  • To prevent fraud and ensure security
  • To comply with legal obligations

3. Sharing Your Information

We only share your information when necessary, including:

  • With payment providers to process transactions
  • With shipping and logistics partners to deliver your orders
  • With service providers that help operate our website
  • When required by law or to protect our rights

We do not sell or rent your personal information to third parties.

4. Data Security

We take appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, misuse, or alteration. Our website uses secure encryption (SSL) to protect your data.

5. Cookies

We use cookies and similar technologies to improve your browsing experience, analyze website traffic, and personalize content.

Cookies may include:

  • Essential cookies for website functionality
  • Analytics cookies to understand user behavior
  • Marketing cookies to deliver relevant advertisements

You can manage or disable cookies through your browser settings.

6. Your Rights

As a user in the United Kingdom, you have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate information
  • Request deletion of your data (where applicable)
  • Object to or restrict processing of your data
  • Withdraw consent at any time

To exercise any of these rights, please contact us using the details below.

7. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy, including legal, accounting, or reporting requirements.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites.

9. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

10. Contact Information

If you have any questions about this Privacy Policy or how your data is handled, please contact us:

Business Name: Zysole
Phone: +44 7465999380
Email: info@zysole.com
Address: 103 Robert Lewis House, Mallards Road, Barking, London, IG11 0US, United Kingdom

We are committed to resolving any concerns you may have regarding your privacy.