Terms of Service

Welcome to Zysole. These Terms of Service (“Terms”) govern your use of our website, products, and services. By accessing or using our website (www.zysole.com) and making purchases from us, you agree to comply with and be bound by these Terms. Please read them carefully before using our services.

If you do not agree with these Terms, you should not use our website or services.

1. General Information

  • Business Name: Zysole

  • Email: Info@zysole.com

  • Phone: +44 7832 718829

  • Business Address: Office 7235, 321-323 High Road, Chadwell Heath, Essex, United Kingdom, RM6 6AX

2. Eligibility

  • By using our website, you represent that you are at least 18 years old or accessing the site under the supervision of a parent or guardian.

  • You must provide accurate and complete information when placing an order.

3. Use of Our Website

  • You agree not to misuse our website or services in any way.

  • Prohibited actions include but are not limited to:

    • Engaging in fraudulent activity

    • Uploading harmful code or viruses

    • Violating applicable laws and regulations

    • Attempting to gain unauthorized access to our systems

We reserve the right to suspend or terminate access to our services for any user who violates these Terms.

4. Product Information & Availability

  • We make every effort to display accurate product descriptions, pricing, and availability.

  • However, Zysole does not guarantee that all product details are error-free.

  • We reserve the right to correct errors, inaccuracies, or omissions and to update or change information at any time without prior notice.

5. Orders & Payments

  • All orders are subject to acceptance and availability.

  • By placing an order, you agree to provide accurate billing and shipping details.

  • Payment must be completed before your order is processed and shipped.

  • We reserve the right to refuse or cancel orders if fraud or unauthorized transactions are suspected.

6. Shipping & Delivery

  • We offer free shipping across the United Kingdom and worldwide.

  • Processing time: 1 to 2 business days

  • Delivery time: 6 to 8 business days

  • Delivery times are estimates only and may vary due to external factors.

For full details, please review our Shipping Policy.

7. Returns & Refunds

  • Customers have 14 days from delivery to request a return.

  • Refunds are processed within 7 business days after approval.

  • Change of mind returns are not accepted.

  • Only defective, damaged, or incorrect items qualify for return or exchange.

For full details, please review our Return & Refund Policy.

8. Intellectual Property Rights

  • All content on our website, including text, images, graphics, logos, and designs, are the intellectual property of Zysole.

  • You may not reproduce, distribute, modify, or use any content without our prior written consent.

9. Limitation of Liability

  • Zysole will not be liable for any indirect, incidental, or consequential damages arising from the use or inability to use our website or products.

  • We do not guarantee uninterrupted, error-free, or secure access to our services.

  • Our liability for any claim is limited to the purchase price of the product in question.

10. User Responsibilities

By using our website, you agree to:

  • Provide accurate and up-to-date information.

  • Use our products for lawful purposes only.

  • Not engage in activities that may harm our brand, reputation, or operations.

11. Third-Party Links

Our website may contain links to third-party websites. Zysole is not responsible for the content, policies, or practices of these third parties.

12. Privacy & Data Protection

  • We value your privacy and handle your personal information responsibly.

  • By using our website, you consent to the collection and use of your data as outlined in our Privacy Policy.

13. Termination

We reserve the right to suspend or terminate access to our website or services at any time if you violate these Terms or engage in prohibited activities.

14. Governing Law

  • These Terms shall be governed by and interpreted in accordance with the laws of the United Kingdom.

  • Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

15. Changes to Terms

We may update or modify these Terms at any time without prior notice. Continued use of our website after changes are posted constitutes your acceptance of the updated Terms.

16. Contact Us

If you have any questions regarding these Terms of Service, please contact us at:

📧 Email: Info@zysole.com
📞 Phone: +44 7832 718829
🏢 Address: Office 7235, 321-323 High Road, Chadwell Heath, Essex, United Kingdom, RM6 6AX